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  3. ST 024.24- Project Assistant, Communications (G-5) – OIM Santo Domingo

ST 024.24- Project Assistant, Communications (G-5) – OIM Santo Domingo

(Empleo)

Estatus:

Convocatoria ya cerrada

Fecha de apertura:

22 May 2024 | 08:00 AM

Fecha de cierre:

29 May 2024 | 05:00 PM

Remuneración:

Menos de 80mil pesos

Duración:

Tiempo determinado

Términos de referencia:

Descargar TDRs

Dirección:

César Nicolás Penson 102-A, La Esperilla, Santo Domingo, República Dominicana

Teléfono:
+1 809-688-8174

Organización: Organización Internacional para las Migraciones – OIM – Organismo de las Naciones Unidas para las Migraciones

Derechos humanos y población

Etiquetas: , , ,

TERM OF REFERENCE

INSTITUCIÓN: International Organization for Migration (IOM), UN Migration

Title: Project Assistant, Communications

Duty Station: Santo Domingo, Dominican Republic

Department: Operations

Contract/Level: G-5

Duration: 1 año con posibilidad de extensión

Supervisor: Project coordinator

IMPORTANT: 

*WE ESTEEM CANDIDATES IT IS EXTREMELY IMPORTANT TO SEND THE LETTER OF INTEREST AND CURRICULUM IN ENGLISH, OTHERWISE IT WILL BE DISMISSED AUTOMATICALLY.

IMPORTANTE:

*ESTIMAMOS CANDIDATOS ES SUMAMENTE IMPORTANTE ENVIAR LA CARTA DE INTERÉS Y CURRÍCULO EN INGLÉS, DE LO CONTRARIO SERA DESCARTADO AUTOMATICAMENTE.

 

II. CONTEXTO ORGANIZACIONAL Y ALCANCE

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Latin America (LA). RSC LA prepares applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving individuals to resettlement agencies in the US and offers Cultural Orientation (CO) training to individuals departing for the US.

Under the technical supervision of the Deputy Project Manager, Compliance, Communications, Cultural Orientation, Inclusion & AAP and direct supervision of the Senior Project Coordinator, Remote Sites, and technical guidance of Project Coordinator Communications, RSC El Salvador, the successful candidate will be based in Santo Domingo, Republica Dominicana and will have the following duties and responsibilities:

Responsibilities and Accountabilities

1. Undertake communications activities in an assigned area or areas related to case consultation, the information center and/or public affairs and, as required, guide and assist in monitoring teams of Project Clerks and Project Assistants in organizing and completing communications activities in an assigned area.

2. Efficiently and effectively undertake case consultation assistance for individuals who appear in-person at RSC LA, providing efficient, effective, accurate, clear and courteous information to individuals during case consultation, and training all Project Clerks and Project Assistants involved in case consultation to provide such information.

3. Provide information to individuals through the RSC LA information center, ensuring that all communication undertaken by phone, email, through website(s) and other technological means and, if relevant, in person, is efficient, effective, accurate, clear and courteous. Verify the information provided by the RSC LA information center is up to date, relevant and accessible to all persons, including to at-risk individuals, and that the staff members providing the information are adequately trained.

4. In coordination with supervisors, assist with activities related to public affairs, including, as assigned, developing, designing, producing and distributing materials for individuals served by RSC LA, RSC management, IOM, partners and donors, including print, audio, visual and online materials.

5. Verify START is updated as needed with communications-related content and assist supervisors in overseeing communications-related processes being carried out within and between units, including by email and phone.

6. Utilizing reports and other oversight mechanisms, conduct regular QC of communications-related data in START and other communications tools such as email systems to verify the accuracy and clarity of information shared with individuals as well as the RSC’s compliance with all USRAP and RSC SOPs. Proactively bring to the attention of supervisors communications-related backlogs or other issues.

7. In coordination with supervisors, liaise as needed with other teams and units in RSC LA and other RSCs. Provide regular reports on the work being accomplished within the team to supervisors and team members.

8. Train other communications team members as needed to efficiently and effectively manage communications activities, update START and other databases accurately and to assist in monitoring communications team members and activities.

9. Undertake duty travel as needed to participate in communications-related activities, for meetings and for training.

10. Demonstrate an in-depth understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with applicants and colleagues.

11. Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.

12. Perform such other duties as may be assigned.

Required Qualifications and Experience
EDUCATION
•Completed secondary education required

EXPERIENCE
•Five years working experience with secondary education; three years of working experience with Bachelor’s degree
•Thorough knowledge of English
•Ability to use own initiative and work under pressure with minimum supervision

SKILLS
•Excellent computer skills – Word, Excel and Internet
•Strong interpersonal and communication skills
•Attention to detail and ability to organize
•Self-motivation and objective driven

Languages
REQUIRED
IOM’s official languages are English, French, and Spanish, all staff members are required to be fluent in one of the three languages.

DESIRABLE
Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

COMPETENCIES The incumbent is expected to demonstrate the following values and competencies:
Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produce and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

MANAGERIAL COMPETENCIES – Behavioral indicators – Choose a level.

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

PARA APLICAR
Enviar hoja de vida en formato OIM y una carta de motivación (una página) explicando su interés en el puesto. Solo se considerarán aplicaciones los CVs recibidas en el formato “hoja de vidas OIM” adjunto en: (http://bit.ly/Hoja-de-Vida-OIM.) Únicamente los (as)
candidatos (as) que serán llamados para una prueba escrita y/o una entrevista serán contactados.

VIII. FECHA LIMITE
La fecha límite para postular es el miércoles 29 de mayo de 2024 – 05:00 PM.

No se considerarán las solicitudes recibidas después de la fecha de cierre o incompletas (solo se tomarán en cuenta las aplicaciones realizadas mediante la página dominicana solidaria). Para mas detalles revisar los Términos de Referencias.

Detalles

Departamento(s):

Proyectos

Área temática de la vacante:

Derechos humanos y población

Oferta

Horario:

Completo

Días laborales:

Lunes a Viernes

Tanda:

Completa

Alojamiento:

No ofrecido

Accessibilidad física:

No aplica

Vacante de cuota protegida:

No

Requerimientos

Edad:

De 18 a 25 años

De 26 a 35 años

De 36 a 49 años

Más de 50 años

Nacionalidad:

Dominicana

Extranjera con Permiso de Residencia

Nivel educativo:

Universitario

Experiencia profesional:

Operativa

Ejecutiva

Dirección

Otra

Habilidades informáticas:

Avanzadas

Idiomas requeridos:

Español

Inglés

Francés

Idiomas valorados:

Español

Inglés

Francés

Licencia de conducir:

No aplica

Seguro medico propio:

No aplica

Papel de buena conducta:

Requerido

Ubicación

Región:

Ozama (Santo Domingo)

Provincia:

Distrito Nacional

Dirección:

César Nicolás Penson 102-A, La Esperilla, Santo Domingo, República Dominicana

Municipio:

Distrito Nacional

Zona Especial:

No aplica

Datos de contacto

Nombre:

Unidad de Recursos Humanos

Cargo:

Punto Focal de HR

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